A Proactive IT Partnership, Not Just Support
Technology should work for your business, not against it. Empower Managed Services is designed to remove IT frustrations, keep your business secure, and ensure your technology aligns with your goals—without the unexpected costs or reactive fixes that traditional IT support brings.
When technology is managed the right way, it empowers your business to grow, innovate, and stay secure. That’s what The National PC Way is all about.
The Core of The National PC Way
Our Empower Managed Services are built on five essential pillars that provide proactive, end-to-end IT support. Here’s how each component contributes to your business success:
1. Unified Services Optimisation
Benefit to You: Fewer disruptions, more productivity.
We monitor, update, and optimise your IT systems around the clock, identifying, addressing and remediating potential issues before they become costly problems. By proactively managing your technology, we ensure your team can work without interruptions and your IT infrastructure remains dependable and efficient.
2. Technology Alignment
Benefit to You: Reliable connectivity and secure data flow.
Our Technology Alignment services ensure your IT environment is compliant, secure, and optimised. By aligning systems with industry standards and your business goals, we proactively address risks, improve efficiency, and prepare your technology for future growth.
3. Virtual CIO
Benefit to You: IT strategy that aligns with your business goals.
With our Virtual CIO (vCIO) services, you gain strategic IT leadership tailored to your business. From roadmapping and budgeting to board-level cyber advisory, we align technology with your goals to drive growth, mitigate risk, and ensure compliance.
4. Service Desk
Benefit to You: Immediate, expert support when you need it most.
When issues arise, our Service Desk provides fast, reliable support to keep your business running smoothly. From troubleshooting to on-site assistance and critical issue response, we resolve problems quickly, minimising downtime and ensuring seamless operations.
5. Professional Services and Projects
Benefit to You: Tailored solutions for unique business needs.
Some needs go beyond day-to-day IT management. Our Professional Services and Projects offer specialized support for larger IT initiatives—whether it’s deploying new software, upgrading infrastructure, or implementing a cybersecurity enhancement. With these project-based services, we bring your vision to life and ensure your IT adapts to your growth.