What is Empower Essential IT?

Empower Essential IT is our streamlined IT support solution for small businesses who need reliable technology without the overhead of full IT management. Whether you're dealing with slow computers, missed updates, or basic cybersecurity concerns, Essential IT keeps your systems running smoothly, securely, and without costly surprises.

Choose from two flexible plans—Basic or Plus—and get the core services every modern business needs:

Best for small teams or low-support environments

Empower Essential IT Basic

Core monitoring, updates, and protection
First 15 minutes of support per ticket included
Onsite support available if needed

$49 EX GST PER DEVICE PER MONTH

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Best for teams that want peace of mind

Empower Essential IT Plus

Everything in Essential IT Basic
Unlimited remote & phone support
Automatic file backups

$79 EX GST PER DEVICE PER MONTH

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What's Included in Every Plan

Proactive Device Monitoring

We keep eyes on your systems 24/7, spotting issues early and acting fast—before they become problems.

Automated Patching & Updates

Stay secure and compliant with up-to-date Windows and Microsoft software—no manual installs required.

Threat Protection

Your devices are safeguarded with always-on protection against viruses, malware, and other everyday cyber risks.

System Performance Management

From CPU usage to disk health, we keep your systems optimised and running at full speed.

Our approach to IT is built on real relationships, proven systems, and a proactive mindset that puts your business first.

Business First – We align IT with your goals, not the other way around.
Proactive by Design – We solve issues before they become problems.
Security Always – Protection is built in, not bolted on.
People You Know – You’ll speak to real humans who actually know your business.
Systems That Scale – Our documented processes create consistency and clarity.
More Than IT – We focus on long-term impact, not just day-to-day fixes.