Skip to main content
1300 917 939

IT Support That’s Simple, Secure, and Human.

Reliable technology, proactive support, and cybersecurity solutions — purpose-built for growing Queensland businesses.

Get Started Now
leigh_kefford_2025

“We’re constantly reacting to IT issues.”

Your tech should just work. If your team is stuck waiting on fixes, you’re losing time and money.

"We’re worried we’re not secure."

Cyber threats are growing. If you’re unsure about your protection, you’re already at risk.

"We can’t afford to be offline for a day."

Every minute of downtime costs you revenue and reputation. We help you bounce back fast.

Everything You Need to Run Secure, Reliable IT — Nothing You Don’t.

From hands-on support to fully managed systems, we help Queensland businesses remove IT headaches and scale confidently.
empower-managed-it-header

Managed IT

Proactive monitoring, maintenance, and strategic tech guidance.

Learn More
empower-essential-it-header

Essential IT

Reliable support, device management, and IT helpdesk — without the fluff.

Learn More
empower-shield-header

Cyber Security

Advanced cybersecurity to stop threats before they stop your business.

Learn More

How it Works: Our Client Onboarding Process

Our goal is simple: to make sure your IT supports your business growth without interruptions or surprises. When you partner with National PC for Managed IT, you’re not just getting IT support—you’re gaining a proactive, strategic partner. Here’s exactly how we onboard new clients, ensuring you experience The National PC Way right from the start.

1

Discovery & Strategy Call

Let’s get to know each other.
We start with a complimentary Discovery and Strategy call, where we discuss your business goals, current IT setup, and any specific challenges you’re facing. This is a no-obligation conversation designed to help us understand your needs and give you a clearer picture of how National PC can empower your business.
2

Empower Systems Assessment

Assessing your IT landscape.
After our initial call, our team conducts a comprehensive IT assessment to identify any vulnerabilities, outdated systems, or inefficiencies. We look at everything from network security to system performance. This detailed assessment helps us understand where your IT stands and what needs attention to support your business.
3

Customised IT Strategy

Building a plan tailored for your growth.
With the insights from your IT assessment, we develop a customised strategy aligned with your business goals. This plan includes recommendations for immediate improvements as well as a long-term roadmap that supports future growth. You’ll have a clear, actionable plan that outlines how National PC’s proactive, managed approach will keep your IT secure, efficient, and ready to scale.
4

Seamless Transition

Setting up your systems for seamless service.
Our team handles the technical transition, making sure your onboarding is smooth and minimally disruptive to your business through our Empower Launch Experience. From network configurations to software installations, we handle it all. You’ll have dedicated support throughout this setup process, ensuring your team is up and running without missing a beat.
5

Ongoing Proactive Management

Continuous monitoring and proactive support.
Once you’re onboarded, our proactive management kicks in. We monitor your systems around the clock, implement regular updates, and ensure security measures are in place—all to prevent issues before they happen. If you need assistance, our support team is just a call away. Our commitment is to keep your IT running smoothly so you can focus on growing your business.

What Our Clients Are Saying

Real Stories, Real Results

"Engaging National PC for our platform development was a decision that brought transformative results to our organisation. Their enthusiasm for collaboration and Leigh's passionate approach were evident from the outset. National PC not only embraced our project but also delivered a resource that has become the cornerstone of our operations. The platform they built enables us to connect with our consumers seamlessly, gather real-time feedback, and effectively market our diverse services. Leigh’s contribution has been invaluable, and the platform is now fundamental to our organization’s success. We are deeply appreciative of Leigh and his teams dedication and the remarkable talent they brought to our project."

Aaron Farrell

Chief Operating Officer
Selectability

"National PC looks after all our technology equipment and I would not have anyone else look at it. Quick service with issues and faults and honest advice. The biggest benefit to my business has been keeping our business up and going with no interruptions, our data is safe and ensuring our compliance with NDIS and My Aged Care and other government bodies. National PC professionalism and service is 2nd to none. Always provides best advise and service. Explains things in easy to understand terms and language not some computer guru format."

Mike Adlard

Owner
Big Mikes Mobility For Life

npcw_ntr_blk_wbg_wordingonly_webp

Our approach to IT is built on real relationships, proven systems, and a proactive mindset that puts your business first.

  • Business First – We align IT with your goals, not the other way around.
  • Proactive by Design – We solve issues before they become problems.
  • Security Always – Protection is built in, not bolted on.
  • People You Know – You’ll speak to real humans who actually know your business.
  • Systems That Scale – Our documented processes create consistency and clarity.
  • More Than IT – We focus on long-term impact, not just day-to-day fixes.
speechbubble-message1_webp

Latest Articles from Our Blog

Get the latest news and trends on Inbound Marketing

The Right IT Partner Can Make All the Difference