Reliable IT management for businesses that need technology to work—without the complexity of a fully strategic managed service relationship.

National PC Essential provides the foundations every modern business needs: dependable support, proactive management, cyber security protection, monitoring, maintenance and expert guidance when issues arise. It is designed for organisations that want the confidence of professionally managed IT without the broader advisory, improvement and strategic capabilities of National PC One.

Technology You Can Count On

Your business depends on technology every day. When systems are slow, unstable or insecure, productivity suffers and risk increases.

National PC Essential helps reduce those risks by providing proactive support and management designed to keep your technology running smoothly.

We don't just fix problems when they occur—we work to prevent them from happening in the first place.

Delivered according to The National PC Way:

Business-Aligned

Security-Driven
People-Focused

Best for small teams or low-support environments

National PC Essential Basic

Essential Basic provides the core services required to keep your systems monitored, protected and maintained.

Core monitoring, updates, and protection
First 15 minutes of support per ticket included
Onsite support available if needed

$49 EX GST PER DEVICE PER MONTH

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Best for teams that want peace of mind

National PC Essential Plus

Essential Plus builds on Essential Basic by providing unlimited assistance and automated backup protection.

Everything in Essential Basic
Unlimited remote support
Unlimited phone support
Automated device backup
Priority day-to-day support

$79 EX GST PER DEVICE PER MONTH

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What's Included in Every Plan

Proactive Monitoring

Your devices are continuously monitored to identify and address potential issues before they impact your business.

Automated Updates & Patching

We keep operating systems and supported applications up to date with the latest security and performance updates.

Cyber Security Protection

Always-on threat protection helps defend your business against viruses, malware, ransomware and other common threats.

System Performance Management

We monitor the health and performance of your devices to help maintain reliability and productivity.

Expert IT Support

Fast and friendly assistance from experienced technicians whenever you need help.

Microsoft 365 Administration

Day-to-day management and support for your Microsoft 365 environment.

How we think. How we work. How we show up.

OWN THE OUTCOME
Take responsibility. Communicate. Close the loop.

KEEP IT HUMAN
Real people. Plain English. Listen first.

SECURE BY DEFAULT
Protection built in from the beginning.

WIN TOGETHER
One team. Shared outcome.

SYSTEMISE EVERYTHING
Standards and processes create consistency.

MORE THAN IT
Look beyond today's issue. Find the better outcome.